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T&C/FAQ

TERMS AND CONDITIONS / FAQ

- Payment Methods

We accept secured payments with PayPal, VISA, MasterCard and American Express cards.

If you would rather pay via wire transfer, please contact us at theshop@alminerech.com

- Taxes

EU/UK customers are subject to Belgian VAT.

For customers outside the EU, local taxes and duty fees may apply and are at your expense. 

Taxes option (EU/UK or non European Union) and shipping destination must match. 

Please get in touch with your local customs or contact theshop@alminerech.com for further information.

- Shipping

All prints are shipped flat, in a cardboard portfolio (included in shipping fee).

We offer different shipping options: Fedex, DHL, B-Post and pick up in Brussels store.

Shipping fees are calculated according to weight, volume of the purchase and the address of delivery.

- Certificate of Authenticity

For editions, the invoice issued by Almine Rech and the artist's signature serve as authentification.

- Return / Cancellation Policy

We accept returns or exchanges if order arrives damaged. Claims on damaged orders must be made within 48 hours of receiving the package, with photographs.

Cancellation & refunds requests made within 24 hours after placing the order will be taken into account. There is no guarantee requests beyond this timeline can be accommodated. Refunds are processed minus an administration fee.

Please contact us for additional information.